Privacy & Data Policy

This Notice applies to all operations and business units and associated parties of Nathalie’s Gourmet Studio. To the extent any operations or business unit of Nathalie’s Gourmet Studio already has a data protection Notice in place; this Notice shall supersede and replace any such notice.

This notice is effective as at 14 February 2017

3.1 General Principle:
3.1.1 Nathalie’s Gourmet Studio will use, process, record, hold, store, share and disclose (“process”) Personal Data with the consent of the customer.
3.1.2 Continuance of use of Nathalie’s Gourmet Studio’s services and/or products shall amount to the customer’s consent for the processing of its Personal Data by Nathalie’s Gourmet Studio.
3.1.3 Nathalie’s Gourmet Studio will record and maintain a record of consent by your continued use of our services as appearing on our active customer database.
3.1.4 If you are under 18, you should ensure that you obtain the consent of your parents or legal guardian before using our services and/or products.
3.2 Notice and Choice Principle:
3.2.1 Please be informed that Nathalie’s Gourmet Studio will process customer’s Personal Data for the following reasons and MAY disclose:-
• to companies and organizations for the performance of Nathalie’s Gourmet Studio’s contract of providing any goods or services to the customer;
• for profiling your service preferences
• to companies and organizations for compliance with any legal and/or regulatory obligations to which Nathalie’s Gourmet Studio is subject, in addition to any obligation imposed under Nathalie’s Gourmet Studio’s contract with the customer;
• to companies and organizations that act as Nathalie’s Gourmet Studio’s payment channels including and without limitation, financial institutions for purposes of maintaining financial records, assessing or verifying credit and facilitating payments of any amount due to Nathalie’s Gourmet Studio;
• To other service providers or third parties nominated by Nathalie’s Gourmet Studio either solely or jointly with other service providers, for purposes of establishing and maintaining a common database of customers or processing data as an outsourced entity both within and outside Malaysia;
• To send you information, promotions and updates including marketing and advertising materials in relation to our goods and services and those of organizations selected by Nathalie’s Gourmet Studio;
• To companies and organizations that act as Nathalie’s Gourmet Studio’s agents or contractors for the purposes of recovering any amount due to Nathalie’s Gourmet Studio;
• To regulatory bodies or other government authorities in compliance with requirements under the law or towards the detection or prevention of crime and/or fraud;
• To any party involved in or related to a legal proceeding, for purposes of the proceedings;
• To protect Nathalie’s Gourmet Studio’s vital interests;
• For the administration of justice;
• To promote any of Nathalie’s Gourmet Studio’s products and/or services; or products, services and special offers of third parties whose products and services we think may be of interest to you; and;
• For the exercise of any functions conferred on any person by or under any law.
3.2.2 Nathalie’s Gourmet Studio collects personal data from customer application forms prepaid registration forms customer relationship managements systems and our network systems in order to assess your needs and provide you better service. Nathalie’s Gourmet Studio may transfer the customer’s Personal Data to third parties.
3.2.3 Any customers who have provided his/her Personal Data prior to this Policy, may contact Nathalie’s Gourmet Studio using the contact details set out below to know what types of Personal Data have been processed and the purpose for the processing.
3.2.4 Save in accordance with this Privacy Policy and except as permitted or required under any enactment, law, statute or code, Nathalie’s Gourmet Studio will not use or disclose the customers’ Personal Data without prior written consent.

3.2.5 You will be given the opportunity to ‘opt-out’ of having your Personal Data used for purposes not directly related to the Services or Nathalie’s Gourmet Studio’s Website at the point where Nathalie’s Gourmet Studio asks for information. If you do not wish to receive our promotional updates you may opt-out of receiving these communications by contacting Nathalie’s Gourmet Studio. But please note that should you decide to “opt-out”, we may not be able to provide you with certain Services and your subscription to or application for certain Services may be declined, denied or refused by Nathalie’s Gourmet Studio.

3.2.6 Nathalie’s Gourmet Studio is obliged to disclose your cell phone number to other network operators to enable the use of the Services. Should you refuse to permit such disclosure, Nathalie’s Gourmet Studio may not be able to continue providing you with certain Services.
3.3 Disclosure Principle:
3.3.1 Nathalie’s Gourmet Studio will only disclose Personal Data to comply with any government agency notification requirements; and/or for the purpose for which the Personal Data is processed where you have consented to disclosure.
3.3.2 Nathalie’s Gourmet Studio may from time to time, contact you on behalf of external business partners about particular goods, offers or services that may be of interest to you. In those cases, Personal Data that may identify you will not be transferred to the third party. All communication whether from Nathalie’s Gourmet Studio or Nathalie’s Gourmet Studio’s business partners will be sent to you by Nathalie’s Gourmet Studio.
3.3.3 Nathalie’s Gourmet Studio may disclose your Personal Data to subsidiaries, its parent company or any other entity for the purpose as outlined in paragraph 3.2.1.
3.4 Security Principle:
Nathalie’s Gourmet Studio is responsible for taking prudent steps to safeguard the confidentiality and security of all Personal Data, including appropriate procedural, organizational and technical steps to protect personal data from accidental or unlawful destruction or accidental loss, alteration or disclosure. These steps include entering into written agreements with subcontractors who process Personal Data in accordance with Nathalie’s Gourmet Studio’s instructions and incorporating Nathalie’s Gourmet Studio’s own data protection standards as a minimum.
3.5 Retention Principle:
In executing its responsibilities with respect to the confidentiality of Personal Data, Nathalie’s Gourmet Studio will employ a number of safeguards, appropriate to the sensitivity of the information, to protect Personal Data against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. Such safeguards will include physical measures, organizational measures and technological measures, for example locked filing cabinets, restricted access to offices, security clearances and limiting access on a “need to know” basis and use of passwords and encryption. Procedures for implementing these measures will be communicated to all Nathalie’s Gourmet Studio’s employees and third parties to ensure compliance with this principle.
3.6 Data Integrity Principle:
3.6.1 Nathalie’s Gourmet Studio strives to maintain complete, current, and accurate information about its customers. Any inaccurate information that is brought to Nathalie’s Gourmet Studio‘s attention will be corrected as quickly as possible after notification. Procedures will be maintained to ensure that any reported inaccuracies are promptly and effectively handled and that customers’ information remains as accurate, current and complete as possible.
3.6.2 You are obliged to provide your personal data to Nathalie’s Gourmet Studio. Failure to provide complete and correct information to Nathalie’s Gourmet Studio as required in the Registration Form or any Addendum, may result in the customer’s application for services being rejected, the service or Agreement being terminated and/or correspondence from Nathalie’s Gourmet Studio relating to relevant matters may fail to reach the Customer.
3.7 Access Principle:
Any person dealing with Nathalie’s Gourmet Studio can have access to his/her Personal Data that Nathalie’s Gourmet Studio has in its possession or control and may request that his/her Personal Data be amended for purposes of accuracy and completeness.

4.1 Nathalie’s Gourmet Studio does not store or process your Sensitive Personal Data in its ordinary course of business.
4.2 If need arises, Nathalie’s Gourmet Studio will obtain explicit consent from the customer before or when it processes Sensitive Personal Data.
4.3 Nathalie’s Gourmet Studio may process Personal Data without the customer’s consent only in limited circumstances as permitted by law.

5.1 Nathalie’s Gourmet Studio provides products and services via its website. When a customer visits Nathalie’s Gourmet Studio ‘s websites the web servers generally record anonymous information such as the time, date and URL of the request. This information assists Nathalie’s Gourmet Studio to improve the structure of its websites and monitor their performance. From time to time Nathalie’s Gourmet Studio may also use third parties to analyze this anonymous information.

6.1 Nathalie’s Gourmet Studio also collects Internet Protocol (IP) addresses. IP addresses are assigned to computers on the Internet to uniquely identify them within the global network. Nathalie’s Gourmet Studio collects and manages IP addresses as part of the service of providing internet session management and for security purposes.
6.2 Nathalie’s Gourmet Studio ‘s websites may transmit to any customer’s computer a “cookie”. A cookie is a package of data that allows Nathalie’s Gourmet Studio ‘s server to identify and interact more effectively with the customer’s computer having to spend time on identifying each customer user, thereby also providing additional login convenience. The customer may configure and personalize its current browser to refuse, reject or delete such cookies.